At Jade Express, the health and safety of our guests, team members, and communities will always be a top priority. We consider our customers and employees part of our extended family, and we take that responsibility seriously every day.

 

While COVID-specific mandates such as mask requirements and physical distancing are no longer in place, our commitment to cleanliness, food safety, and hygiene remains unchanged. Many of the enhanced practices we implemented during that time have become part of how we operate every day.

​

Our Ongoing Commitment

In addition to meeting all local, state, and federal health regulations, Jade Express maintains strict cleanliness and safety practices, including:

• Frequent cleaning and sanitizing of high-traffic and high-touch areas

• A dedicated focus on cleanliness during operating hours

• Ongoing employee training on food safety, hygiene, and sanitation

• Clear policies requiring employees to stay home when sick

• Regular reinforcement of proper handwashing and health practices

• Compliance with applicable guidance from health authorities

 

Some locations may continue to use physical barriers or offer optional protective gear (such as gloves) based on location layout, operational needs, or individual comfort levels.

​

How Our Guests Can Help

To help us maintain a safe and comfortable environment for everyone, we kindly ask our guests to:

• Refrain from dining in if you are feeling unwell

• Practice good hygiene, including regular handwashing

• Avoid unnecessary contact with food-service surfaces

• Use serving utensils properly and avoid returning items once touched

• Notify a team member if you notice any cleanliness concerns so we can address them promptly

 

Together, these small efforts help us continue providing a safe, welcoming experience for everyone.

 

Thank you for being part of the Jade Express family. We look forward to serving you with the care, quality, and standards you expect from us.